Shipping policy

Shipping Information

Our current turnaround time is 7 business days however orders typically ship sooner. Shipping charges are calculated at checkout based on order weight and shipping destination.

Canadian orders:

Standard Expedited shipping takes approximately 2 to 14 business days within Canada. If you need your package sooner, please select Xpresspost at checkout. The shipping time does not include the 7 business days it may take to process your order. Please note that shipping times are not guaranteed and may take longer than the estimated shipping time to deliver. 

USA & International orders:

The estimated shipping time is approximately 1-2 weeks once shipped, however your order may take longer to deliver.

We cannot guarantee you will not be charged duties, import taxes or customs fees. Duties are determined once the order arrives in the import country. These charges are the recipient's responsibility and must be paid by prior to receiving your package. The Sharper Barker is not responsible for any duties, customs, or import fees.

Exchanges

Please note we do not accept returns. If you need to exchange your item(s) for a different size, we will accept them within 30 days of order delivery. Sale items are final sale and cannot be exchanged.

Our Exchange policy lasts 30 days from the day the package was delivered. If the 30 days has past, we will not accept a return. 

You are responsible for the cost of the shipping label to return the item to us. The product must be unworn (not including tried on), unwashed and hair-free. We recommend using a shipping method that includes tracking.

Once we receive the item back, we will check to ensure it is in re-sellable condition. If we accept the exchange, we issue a credit within 5 business days of receiving the item(s). To get started, email us at info@thesharperbarker.com with your name, order number, and the reason for the exchange.

    Please check our sizing charts when ordering and measure your dog (twice!) to ensure you selected the best size for your dog. 

    Wholesale

    Please note that shipping is not free for wholesale orders. Our system will not allow us to edit the checkout to remove the free shipping option for wholesale customers. Therefore we have added a Flat Rate - the wholesale shipping fee is currently $30 CAD and could change at any time. Wholesale customers: Please select a free shipping option at checkout and note that there will be an additional charge added for shipping.